+ Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed with a restocking fee of 30% on the amount of your order, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
+ Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
+ On-Sale / Promotional Items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
+ Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected]
Our warehouse is located in California USA.
Our hats are handmade and it may take 1-2 weeks from the date of purchase for it to be fulfilled.
To return your product email us [email protected] for shipping location
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.